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Healthcare Contact Center Outsourcing - SSG Malaysia

Location: Selangor - 40150 - Map

Date posted 05 Apr 2022

Price: RM 1

Ad ID: 28591

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Malaysia is a popular location for healthcare contact center outsourcing. Companies looking to outsource their customer service operations will find the country's low labor costs and well-educated workforce appealing. 


Furthermore, Malaysian healthcare contact centers are well-equipped to handle a variety of customer service tasks such as insurance claims, product inquiries, and technical support. They also provide 24/7 customer service in a variety of languages, making them an excellent choice for businesses with a global customer base.


Malaysian healthcare contact centers can offer a wide range of services, including:

* Patient registration and scheduling

* Phone triage and advice

* Clinical decision support

* Pharmacy order processing

* Lab result interpretation


Support Services Group offers contact center services, healthcare business process outsourcing (BPO), and consulting to the healthcare industry. In an ever-changing regulatory environment, our solutions are designed to improve customer satisfaction, lower costs, and maintain compliance. 

SSG has been providing award-winning services for over 30 years. We have the experience and expertise to help your organization succeed by focusing on customer service and innovation.


Contact us today to learn more about how we can help you improve your customer service operations.


Contact Person: Johan Van Niekerk

Phone Number: 0192031894

Address: Seksyen, U1, Sha Alam, Selangor Darul Ehsan, Malaysia, 40150

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