PRINTER SERVICE TECHNICIAN

Info Star Sdn Bhd is an industry leader in managed print services offering office equipment sales, supplies and services.  Our product and services have helped many organizations to reduce their overall printing cost and boost staff productivity.

We are looking to hire a printer service technician that will form the cornerstones of our success. Their ideas, commitment and connection to our customers are truly the essential elements in how we succeed. 
 
The Position
 
Info Star is currently looking for a Printer Service Technician positioned in the KL / Selangor area. 
 
The Printer Service Technician responsibilities are, but are not limited to:

• Provide high standard of repair and support services for printer hardware
• Help develop, configure, manage and maintain software solutions related to print
• Assist/mentor Junior technicians
• Printer hardware set-up, configuration, repair, moving and user training as required.
• Interaction with clients and fellow support groups in a professional office environment.
• Printer usage data gathering
• Set-up, configure and install printer hardware
• Troubleshoot, maintain and repair printer hardware
• Troubleshoot software print output problems
• Train users on printer hardware
• Physically move printer hardware when required
• Assess printer hardware installation requirements and coordinate solutions with other support groups
• Replace and track printer supplies

You must possess 

• 2+ years experience as a printer technician
• Any printer brand certifications
• Proficient with advanced PC usage, MS Office suite, wide range of file types and associated software
• Advanced knowledge of PC and printer networking
• Manufacturer certified for printer hardware repair (aside from HP)
• Advanced software troubleshooting and usage experience (preferably related to print)
• Hardware accounting, management and configuration software experience (preferably related to print)
• PC troubleshooting experience (preferably related to print)
• Experience with network connectivity, servers, and network security
• A Motor Car / Motor Cycle

To apply, please send resume to career@infostar.com.my referencing PRINTER SERVICE TECHNICIAN in the subject line.

Submit your resume to

• career@infostar.com.my
• Please include a complete details about yourself and your work experience
• A recent photograph

To know more about our us, please visit our website  - www.infostar.com.my